mostbet partner's Privacy Policy

mostbet partner is an online gaming and sports betting platform that provides services to users in Bangladesh. We place the highest importance on your privacy and are committed to complete transparency regarding the collection, processing, and protection of your personal information.

This Privacy Policy applies to all activities carried out through the mostbet partner website, mobile application, and any of our digital services. You come under this policy when you open an account, log in, make a deposit or withdrawal, or carry out any gaming activity on our platform.

To learn about the general terms of use for our site, see the Terms and Conditions page, which describes the full framework for using the platform in detail.

mostbet partner collects different types of information in different situations. This information falls into two main categories — what you provide directly and what is collected automatically.

2.1 Information You Provide

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment details — bKash, Nagad, or Rocket account number
• National ID card or passport details for identity verification
• Password and security question answers provided during account registration
• Any information or messages provided when contacting customer support

2.2 Automatically Collected Information

• IP address and device identification details
• Browser type, operating system, and device version
• Date, time, and session details of site visits
• Browsing behavior collected through cookies and similar tracking technologies
• Transaction history, betting details, and gaming activity logs
• Device location data when using the mobile app (only if permission is granted)

mostbet partner uses collected information only for specific, fair, and lawful purposes. We process your information for the following reasons:

3.1 Service Operation and Management

• To create, verify, and manage accounts
• To process deposit and withdrawal transactions
• To provide bonuses, promotions, and VIP benefits
• To keep gaming activities and betting services running
• To deliver important account-related information to you

3.2 Security and Fraud Prevention

• To detect and prevent unauthorized access, fraud, and money laundering
• To complete the KYC (Know Your Customer) process
• To maintain multi-layered security measures

3.3 Ensuring Responsible Gaming

We monitor your gaming behavior to identify any unusual patterns and provide support where needed. Our Responsible Gaming guide contains detailed information on setting gaming limits and self-exclusion.

3.4 Technical Improvement and Analysis

• Conducting analytical activities to improve service quality
• Identifying errors and monitoring platform performance
• A/B testing to assess and improve the user experience

mostbet partner does not sell your personal information or transfer it to any third party for commercial purposes. However, information may be disclosed in certain specific situations as required to operate the service:

4.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket), identity verification, and managing technical infrastructure. These partners only have access to the information needed to provide their specific services and operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed to comply with a court order, a lawful request from an investigating authority, or applicable law. In such situations, we provide only the specific information requested.

4.3 Corporate Changes

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new authority. We will notify users appropriately before any such change.

The mostbet partner website and mobile app use various types of cookies and similar tracking technologies. These are small data files stored in your browser that help improve the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: These are required to maintain login sessions and ensure security, and cannot be disabled.
• Functionality Cookies: Store your preferred language, game settings, and other personalized settings.
• Analytical Cookies: Collect information about site traffic and user behavior, which is used to improve service quality.
• Marketing Cookies: Used to show relevant promotions and advertisements based on your gaming preferences.

5.2 Cookie Control

You can disable most cookies through your browser settings. However, disabling essential cookies may cause certain important site features, particularly those related to login and payments, to stop working properly.

mostbet partner retains your information only for as long as it is needed to fulfill the original purpose of collection or as required by legal obligations.

• Active Accounts: Complete information is retained for as long as the account remains active.
• Closed Accounts: Financial transaction records are retained for the legally required period even after an account is closed.
• KYC Documents: Identity verification documents are retained in accordance with applicable regulatory guidelines.
• Analytical Data: Anonymous analytical data may be retained for an extended period for service improvement purposes.
• Support Messages: Communication records provided to customer support are generally retained for up to two years.

After the specified period, data is securely deleted or anonymized in a way that no longer allows individual identification.

Every user of mostbet partner has the following rights regarding their own personal information:

8.1 Right to Access Information

You can contact us at any time to find out what information we hold about you and how it is being used.

8.2 Right to Correction

If any information stored in your account is incorrect or outdated, you can request a correction. You can update most information yourself through your account settings.

8.3 Right to Deletion

In certain circumstances, you can request the deletion of your personal information. However, information required for ongoing legal obligations or dispute resolution may not be immediately deletable.

8.4 Right to Object to Processing

You can object at any time to marketing communications or certain analytical activities. The option to opt out of marketing emails or messages is always available.

8.5 Right to Data Portability

You can request your own data in a structured, commonly used, and machine-readable format.

To exercise these rights or for any information-related request, see our Frequently Asked Questions section, or contact our support team directly.

All services on mostbet partner are for persons aged 21 and above only. We do not knowingly collect personal information from any minor. Age verification during registration is mandatory.

If we receive evidence that a user is under 21, we will immediately suspend that account and take steps to delete the collected information. Parents or guardians who believe their child has registered on this platform should please notify our support team immediately.

As mostbet partner is an international platform, your information may be processed and stored on servers located in various countries. For any such transfer, we ensure that adequate data protection measures are in place in the destination country or organization.

For international transfers, we apply standard contractual clauses and other appropriate safeguards to ensure the security and privacy of data.

mostbet partner may review and update this Privacy Policy from time to time. Changes may be made to the policy based on changes to the service, addition of new technologies, or legal requirements.

For significant changes, we will notify you in advance via your registered email address or by displaying a notice on the platform. Continued use of the site after a change is considered your acceptance of the updated policy.

The date of each version will be noted at the top of this page under "Last Updated". We recommend that you visit this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our data protection team will process your request in a timely manner.

For more information about us, visit the About Us page, where you will find detailed information about the platform's goals and activities.